Privacy Policy

Welcome to Designed by Denise! We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under GDPR (General Data Protection Regulation).

Who We Are

Designed by Denise is a small, independent business based in Ireland, specialising in personalised and handmade products.

What Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

• Your name
• Email address
• Shipping & billing addresses
• Phone number (if provided)
• Order details (including personalised text or design info)
• Payment method (processed securely via third-party services – we never store your card details)

We may also collect limited technical data like your IP address, browser type, and pages visited via cookies and analytics tools.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your order
• Provide customer support
• Improve our website and services
• Send occasional updates (only if you’ve opted in to receive them)

How We Store & Protect Your Data

Your personal data is stored securely and only for as long as necessary to fulfil your order and legal obligations (such as tax records). We never sell or rent your data to third parties.

We use secure platforms and trusted payment processors to ensure your data is protected at all times.

Sharing Your Information

We only share your information with:

• Delivery services (to ship your order)
• Payment processors (to handle transactions securely)
• Trusted tools that help us run our website (like analytics or order management)

We never share your data for marketing purposes without your explicit consent.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent or object to data processing
• Lodge a complaint with the Data Protection Commission in Ireland

To exercise any of these rights, contact us at:
📧 [email protected]

Cookies

We use cookies to improve your browsing experience, remember your preferences, and track site performance. You can manage cookie settings through your browser at any time.

Contact Us

If you have any questions about this policy or how your data is handled, don’t hesitate to reach out:

📧 [email protected]
📍 Based in Ireland